Applies only in Sweden!
The Health Care Guarantee is the collective term used to describe the assurances that you will be treated, you will see a doctor and you will have access to the treatment you need.
This is designed to ensure you can see a doctor and/or be given treatment within a reasonable timeframe.
The Health Care Guarantee applies to all scheduled therapy that is medically justified.
The Swedish County Council Health Care Guarantee came into effect on 1 January 2007 and guarantees a visit to a doctor and treatment within a certain timeframe, but it is not always possible for every care provider to meet the timelines. The Guarantee can therefore mean that you will be offered the chance to switch to another health care provider. The time taken for investigative examinations, for example X-rays, are not covered by the Guarantee.
The Health Care Guarantee is summarised by the numbers 0-5-30-90
0
You should gain access to primary health care the day you seek help.
5
If you need to see a doctor at a health centre or doctor’s surgery you should be given an appointment within 5 days.
30
It should take less than 30 days for you to receive specialist care from the day that the doctor writes the referral.
90
If the specialist physician decides you need therapy this should be started as soon as possible and within 90 days at the latest.
Questions about the Health Care Guarantee
If you have any questions about the Health Care Guarantee you should call your local county health authority. They can also provide information about the waiting times and therapies at different specialist clinics.
If you would like to know what the rules are for your local county health authority please click here.